Refund policy

Return & Refund Policy – Fidgees

We stand behind our products and want you to feel confident ordering from Fidgees.

30-Day Guarantee

You have 30 days from the date of delivery to request a return or refund.

Eligible Returns

To qualify:

  • Item must be unused and in original condition

  • Item must be in original packaging

  • Proof of purchase is required

Damaged, Defective, or Incorrect Items (FREE Replacement)

If your item arrives damaged, defective, or incorrect:

We will send a free replacement or full refund—no return required in most cases.

Change of Mind Returns

  • Customer is responsible for return shipping

  • Item must be unused and in original condition

  • Original shipping costs are non-refundable

Refunds

Once approved:

  • Refunds are issued to your original payment method

  • Please allow 5–10 business days for processing

Order Cancellations

Orders can be canceled within 12 hours of purchase. After that, they may already be processed.

Important Notes

  • We do not accept returns for used items (unless defective)

  • Excessive refund requests may be denied